From pre-sales consultation to 24/7 technical support, Ingellen Technology Co., Ltd.  network support professionals are Cisco-certified and have the hands-on experience to quickly troubleshoot “real world” problems.

Ingellen store customers can select the level of technical support that best meets their needs. Basic support services are included under the standard warranty with every purchase of used equipment at no additional cost. Ingellen store can extend access to basic support or upgrade to 24x7x365 hardware support for an additional fee. Pay-per-use technical support options are also available.

 

   Basic Support, Free with Every Purchase.

  Provided as part of standard, Two-years warrantys or Lifetime warranty.

 TAC support available during normal business hours from regional support centers
Support includes answers to installation questions and basic troubleshooting

 Cisco-certified technicians ,typical response within 24 hours.

Please contact: techsupport@ingellen.com 

Access to support ends with warranty; extended warranties are available.