Technical Support

Ingellen offers basic and standard technical support.

Technical Support

Our core technologies and professional capabilities enable Ingellen products more competitive. And we serve customers all over the world with high-quality and excellent services by our professional R&D team, professional factory and professional overseas market sales team.

1. Cost-effective, highly simplified product design
2. Short manufacturing cycle time
3. High efficiency product design and testing system
4.100% compliant with the world top brand transceivers (e.g. HP, Cisco, Juniper)
5. Global customer base and support service

From pre-sales consultation to technical support, Ingellen’s technical supporting professionals have the hands-on experience to quickly troubleshoot “real world” problems.

In addition, Ingellen store customers can select the level of technical support that best meets their needs. Basic support services are included under the standard warranty with every purchase of new item at no additional cost.

Basic Support, Free with Every Purchase.
Provided as part of standard, Three-year warranty.
Supporting typically replying answers to installation questions and basic troubleshooting within 24 hours.
If you need any further support, please feel free to contact Support@ingellen.com.
Access to support ends with warranty.